Privacy Policy Information

Effective date: January 1, 2023

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you interact with our website, services, or advertisements. It also outlines your privacy rights and how we protect your data. By using our services, you agree to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with capitalized first letters have defined meanings under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

  1. Company (referred to as "the Company", "We", "Us", or "Our") refers to SHWASH, LLC.
  2. Device means any device that can access the Service such as a computer, smartphone, or tablet.
  3. Personal Data is information that relates to an identifiable individual.
  4. Service refers to the website, ads, booking system, or mobile applications provided by SHWASH.
  5. Service Provider means any entity that processes data on behalf of the Company.
  6. Usage Data is data automatically collected through your use of the Service (e.g., IP address, browser type).
  7. You means the individual accessing or using the Service, or the company or legal entity on behalf of which that individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our services, we may collect:

  1. Full name
  2. Email address
  3. Phone number
  4. Address and location details
  5. Personal preferences or service requests

Usage Data
Includes technical information such as:

  1. IP address
  2. Browser type and version
  3. Time and date of visit
  4. Pages visited

How We Use Your Data

We may use your data to:

  1. Provide and maintain our services
  2. Contact you for bookings or updates via SMS, phone, or email
  3. Manage your account and schedule
  4. Process payments and service requests
  5. Offer promotions or new services
  6. Improve our marketing and customer experience
  7. Comply with legal obligations

Sharing Your Data

We may share your information:

  1. With Service Providers for scheduling, communication, or analytics
  2. In the event of a merger or business acquisition
  3. With affiliated companies or contractors
  4. When legally required (e.g., subpoenas, investigations)
  5. With your consent or at your request

Retention of Data

We retain your Personal Data only as long as needed for the purposes stated above, unless a longer retention period is required by law.

Transfer of Data

Your information may be transferred to—and stored on—servers outside your country. By submitting your data, you consent to this transfer.

Security of Data

We take commercially reasonable steps to protect your data but cannot guarantee absolute security due to the nature of digital communication.

Links to Other Websites

Our site may link to third-party sites. We are not responsible for their privacy practices or content. Please review their policies independently.

Website Terms of Use & Intellectual Property

All content on shwash.co—including but not limited to text, logos, graphics, videos, service descriptions, and code—is the property of SHWASH, LLC or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.

Permitted Use

You may browse the site or download content for personal, non-commercial use only.

Prohibited Use

You may not:

  1. Copy, republish, or distribute site content for commercial purposes
  2. Modify or create derivative works without written consent
  3. Use our name, branding, or likeness without permission
  4. Employ bots, scrapers, or data mining tools to extract site data

Enforcement

We reserve the right to pursue legal action for unauthorized use or violations of these terms. For usage inquiries, please contact: hello@shwash.co

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or our Terms of Use, please contact:

📧 hello@shwash.co
🏢 SHWASH, LLC – 5214 Burleson Rd. Suite 405, Austin, TX 78744

Support

Frequently asked questions

Still have questions? Call or text us at (512)-764-3015

What is SHWASH?
SHWASH is a mobile on-demand car detailing service. We strive to provide the most convenient, reliable and transparent service to allow you to never have to worry about how you’re going to keep your car clean again. We bring the detail right to your doorstep, at the click of a button.
How do I book an appointment?
The process is simple. It starts with entering your address so we know where we will be detailing the vehicle, selecting the detailing package that best suits your needs,  followed by choosing a convenient day/time for you based on our availability for your area. Once the appointment is booked and confirmed, Your Detailer will come to your preferred location to provide the service on the day/time you requested. Rest assured, SHWASH securely handles your payment and chargers your card only after the service is completed, ensuring a secure transaction.
Do I need to call to get a quote first?
No you don’t! At SHWASH, we offer up-front and cost-effective pricing for our car detailing services. We have preset - fully transparent pricing via our select detail packages we offer. No matter the condition of your vehicle, there is a package that will fit your needs. If you are unsure which package to select, you can always contact us and we can recommend one for you based on your vehicle condition and what you want done :)
Do I need to book online?
All bookings are made online at https://book.shwash.co/. If you have a unique circumstance or would like someone on our team to book your appointment for you, please give us a call and we can assist you.
How do I pay?
Payment is done on the platform after entering your address, selecting your package, choosing the day/time of the appointment and providing your details. We accept both debit and credit cards for secure payment, ensuring utmost safety and security. Rest assured, SHWASH securely handles your payment and charges your card only after the service is completed, ensuring a secure transaction.